Q How is your after-sales service?
A Firstly, machine has 1 year warranty. During the warranty time, the spare parts will be free replaced. Secondly, we can arrange field service or remote service according to your requirements.
Q How long is your delivery time?
A Each packaging machine is customized, normally we will complete the production and delivery within 15-35 working days.
Q What is your terms of payment?
A 40% T/T deposit before production, 60% T/T balance payment before shipment. We can also negotiate according to the payment terms available to the customer.
Q Can one packaging machine pack multiple products?
A Each model of packaging machines has its range for packaging product size and packaging bag size. We will provide the best solution according to customer needs.
Q Which kind of packaging machine is most suitable for us?
A We will recommend the most suitable packaging machine for you based on the product shape, product size, product characteristics, packaging bag size and other information you provide. We can also customize the machine according to your requirements.